James Cooper

About James Cooper

Leadership oriented business professional with 10 years of experience in creating and maintaining solid program strategies for diverse populations. Skilled at learning and applying new information, systems, and resource development to fund and sustain an organization. Experienced in creating a safe and productive culture of success for staff and clients to thrive and exceed personal goals. Marketing expert with proven ability to maintain and grow organization profit share and community presence. Recognized as a strong coach and trainer with the ability to develop individuals in a direct and indirect reporting relationship

Experience

1. General Manager

   Waffle House, Inc

   Feb 2017 — Present · Atlanta, GA, US

   Constant enforcement of food safety standards and sanitation.• Responsible for monthly P&L review to ensure maximum profitability.• Analyze and engage surrounding community to increase unit sales.• Monitor budget, revenue, and expenses to insure unit is operating fiscally responsible.• Sets individual and team performance goals and manages/drives cultural change.• Ensure compliance with corporate and legal standards.• Examine and forecast staffing needs based on historical data to create weekly schedules.• Train, monitor, and coach associates on proper food safety, sanitation, customer service, and accounting.• Identify, recruit and interview potential associates. • Conduct daily inventory of food, operating supplies and cash to minimize product lost and theft.

Education

• Central Michigan University

  Bachelor of Science, Business Administration; Marketing; Communications

  2001 — 2007

• Central Michigan University

  Masters of Arts, Educational Leadership; Student Affairs

  2009 — 2011