James Cairnduff
Head of Insights & Analytics @intelliflo
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WORK HISTORY
Head of Insights & Analytics @intelliflo
Wimbledon, GB
I led transformative projects at intelliflo that significantly improved customer and employee engagement. • Mapped customer journeys to identify opportunities for competitive differentiation and enhanced engagement. • Established a customer listening infrastructure with quarterly engagement initiatives for continuous feedback. • Launched self-serve dashboards for customer, employee, product & brand tracking across multiple countries, streamlining data access and simplifying insights and decision making.
EDUCATION
Bournemouth University
Business Studies (BA), Business, Management, Marketing, and Related Support Services
SKILLS
ABOUT JAMES CAIRNDUFF
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