James Buckley
Director, Client Relationship Sales, Prime Finance @Citi
Signup · Get unlimited contacts
WORK HISTORY
Director, Client Relationship Sales, Prime Finance @Citi
London, GB
Relationship Sales Head and partner to several of Citi’s top clients, ensuring seamless client experience. Coverage of some of Citi’s most important clients where revenues have increased substantially year on yearIdentified and mitigated risks and threats to client service levels through increased regulation. Translated these challenges to business into opportunities to consult on the changing landscapeLed a digital transformation programme which resulted in vast improvements in the relationship between Technology Support and the Front Office. Recommendations led to changes in the way in which Citi rolls out new tech releases and ultimately a 25% reduction in daily outagesCreated weekly finance metrics and strategic improvements to reporting across the business. Challenges on existing process led to a better a real time view on progress against regional and global gaps and targetsResponsible for preparing and delivering weekly updates at Business wide Leadership meetings. Proactive communication with Business and Product owners to recognise success and suggestions to improve client delivery
EDUCATION
Queen Mary University of London
BSc Eng Hons, Geology
SKILLS
ABOUT JAMES BUCKLEY
Highly effective Client Relationship Manager in the Prime Finance business. Strong (20+ years) client relationships and an excellent track record in delivering complex transformation projects.Proven leader in two top bracket Investment Banks. Experienced working in fast paced environments, partnering with senior executive committees and large clients to drive forward and enhance relationships.Commercially astute with a deep understanding and interpretation of the regulatory framework needed to achieve strategic objectives. Agile in approach and enjoy finding the right solutions for clients.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.