James Bowen

About James Bowen

Expert in Human-Centered Learning Experiences and People Development Adult education and development professional who leads teams to create global, multi-faceted learning programs and experiences. Each program is data-driven and learner-centric, resulting in accessible, relevant, and effective offerings that grow people and unlock their best. Diverse working background that encompasses corporate learning and development, business management consulting, vocational and community college instruction, change management, and retail/sales. Portfolio includes e-learning, vILT, and ILT training programs, executive and technical presentations, sales enablement materials, and marketing/communication materials. In my work, I am inspired by opportunities and challenges that yield meaningful, positive, and measurable outcomes on others. I am passionate about connecting with and understanding others, and love working with individuals with differing needs, demographics, and experiences.

Experience

1. Senior Learning Consultant

   Starbucks

   Jan 2022 — Present · Seattle, WA, US

   Redefined Starbucks Global Academy’s strategic approach, expanding international engagement to 80+ countries and increasing localized content by 17-fold across 13 languages.• Tripled global users to 300K by delivering international brand campaigns, quarterly content releases, optimized translation processes, and by reducing delivery timelines by 50%.• Designed a two-year roadmap to address capability gaps and align training initiatives with measurable business outcomes.

Education

• Western Washington University

  Bachelor of Arts - BA, English Literature

• Western Washington University

  B.A. English Literature, English, Communications

  2008 — 2011

• Seattle University

  Master’s Degree, Adult Education and Training, Human Resource Development specialization

  2014 — 2016