James Bourgerie
Head of Problem Management and Stability Improvement Specialist @Bloomberg
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2021 — Present
Head of Problem Management and Stability Improvement Specialist @Bloomberg
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SKILLS
Service ManagementIT OutsourcingServersOperating SystemsService DeskSoftware DocumentationProblem ManagementManagementIT Service ManagementIncident ManagementProblem SolvingProject DeliveryBmc RemedyTeam ManagementIT ManagementChange ManagementProcess ImprovementInvestment BankingIT GovernanceService ImprovementIT StrategyOperational ExcellenceCmdbConfiguration ManagementSlaGovernanceService DeliveryOutsourcingIT OperationsConsultancyProcess ManagementItil CertifiedTcp/IpContinual Service ImprovementItilRelease Management
ABOUT JAMES BOURGERIE
Achieved 90%+ improvement in stability across applications using my own Proactive…
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