James Bell
IT Specialist @U.S. Department of Veterans Affairs
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WORK HISTORY
IT Specialist @U.S. Department of Veterans Affairs
DC, US
EDUCATION
National Veterans Center
Certification, Microsoft Office Specialist (MOS)
Axelos
Certification, ITIL v3 Foundation
PTC Career Institute
Certification, Office Automation Specialist
ABOUT JAMES BELL
Proven leader and team-builder with a deep focus on customer needs; dedicated to sharing that focus throughout an organization; highly experienced in key performance indicators, workflows, asset inventory and configuration with outstanding organizational, administrative and time management skills.Specialties: • Desktop Support/Helpdesk/Technical Services• Provide Hardware\\Software Support for PC and MAC machines.• Data/Database Management• ITIL• Internet/Intranet• Use remote desktop tools such as RDP, Teams, BigFix and LogMeIn.• Systems Integration• Creating and managing user accounts in Active Directory.• Infrastructure Management• Customer Service• Provide software support for graphics programs and applications.
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