James Bando
Country Manager @Plain Concepts
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WORK HISTORY
Country Manager @Plain Concepts
As Country Manager its my job to ensure that the new customers and existing customers within the area are managed properly. I also work with technology partners and coordinate technical teams, making sure their efforts are fruitful.
EDUCATION
Rand Park High School
Matriculation with Exemption, English, Afrikaans, Mathematics, History, Business Economics and Biology
Red & Yellow School
Diploma in Digital Marketing and Social Media Management, Digital Marketing
University of Johannesburg
BA, Information Science and Industrial Psychology
ABOUT JAMES BANDO
With over 15 years of experience in IT Sales and a deep passion for emerging technologies, I am dedicated to Closing Deals and fostering strong Customer Relationships. I believe in mutual growth and excel at building robust relationships across various business sectors. Presently, my focus is on leveraging the power of Artificial Intelligence (AI), Machine Learning (ML), Information Science, and Cloud Solutions. I am eager to contribute my knowledge and skills to drive innovation and unlock the full potential of AI-driven solutions in today\'s evolving landscape. CAREER HIGHLIGHTS Revenue Increased by over 300% from 2022 to 2023 by growing and cross selling. Closing a deal that “would never close” and increasing the client revenue. Presenting a discussion on AI in Business for the Spanish Chamber of Commerce KEY SKILLS Proficient in AI, Cognitive Services, NLP, and Computer Vision, understanding the impact of ML. Recognise that ChatGPT is a buzzword, but it is important to acknowledge that it is the outcome of an efficient data lake. Strong communication skills to understand and effectively relay information from solutions architects to clients, ensuring alignment and surpassing expectations. Exposure to various suppliers and technologies - MS, Databricks, AWS, UI/UX, Fullstack. A dedicated leader and team player with a holistic perspective, empowering others to unlock their potential. Proven ability to cross-sell and upsell services, ensuring customer success – Land and Expand. Proficient in client meetings and delivering presentations to stakeholders at all levels, from C-Suite to reception. Skilled in contract negotiation at management, senior management, and board levels, covering price, service offering, and SLA terms.
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