James Baker
Process Automation Developer @Tarmac
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WORK HISTORY
Process Automation Developer @Tarmac
Creating RPA solutions and fixing incidents using different software (UiPath, ServiceNow, Power Apps, ect.) dependent on the process requirements.• Creating and maintaining AI agents• Analysing process requirements, creating AS IS/TO BE process flows and choosing the best solution for each process• Supporting junior members of the team and aiding in them in their learning• Managing stakeholders requirements and keeping them up to date on the progress of each project.• Make sure that documentation is up to date for all processes.• Implemented a GitHub code back up process• Keeping up to date on the latest Software solutions such as AI agents.
EDUCATION
University of Derby
Diploma, Professional Practice
University of Derby
Diploma, Computer Forensics
SKILLS
ABOUT JAMES BAKER
I specialise in automation, AI-driven solutions, and digital transformation — helping organisations rethink processes, reduce manual effort, and unlock smarter ways of working.My career has evolved from analytics and process excellence into intelligent automation and AI development, giving me a strong foundation in understanding how businesses actually operate before designing technical solutions.I enjoy taking complex processes apart, understanding every component, and rebuilding them into scalable, efficient systems that deliver real business value.What I focus on:• Intelligent Automation & RPA (UiPath, Power Platform)• AI Agents and emerging automation technologies• Process analysis and transformation (AS-IS / TO-BE design)• Power BI analytics and data-driven decision support• Salesforce CRM implementation and optimisation• Stakeholder-led solution designAcross my roles, I’ve delivered:• Enterprise CRM rollout and adoption programmes• AI and automation solutions reducing manual workloads• Interactive data platforms improving commercial visibility• Process redesign initiatives driving operational efficiencyI combine technical delivery with strong stakeholder collaboration — translating business challenges into practical, scalable solutions.I’m particularly interested in the future of AI-driven automation and how intelligent systems can transform operational workflows.Always open to connecting with others working in automation, AI, digital transformation, or process excellence.
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