James Bacon

James Bacon

Senior IT Operations Manager at Broadway Licensing Global

Role
Senior IT Operations Manager at Broadway Licensing Global
Location
New York, NY, US
LinkedIn followers
500 followers

About James Bacon

Quality-driven, excellent analytical and problem solving skills, with an outstanding work ethic, and a strong sense of integrity | US/UK dual-citizen | CompTIA Certified

Experience

  1. Senior IT Operations Manager

    Broadway Licensing Global

    Nov 2024 — Present

    Directs, maintains, and improves ITSM (internal + MSP), cybersecurity, networks, and infrastructure- Manages brand relationships with MSP, vendors, technology manufacturers, and other 3rd parties- Enforces technology-related compliance standards- Information security duties include facilitating audits, cybersecurity strategy management, KnowBe4 training, developing processes/policies/procedures, change management, and risk management

Education

  • Vassar College

    B.A., Medieval and Renaissance Studies

    2007 — 2011

  • Per Scholas

    Information Technology

    2015 — 2016

Skills

  • Cisco Meraki
  • Market Research
  • Equity Research
  • Frontpage
  • Financial Analysis
  • Audodesk 3ds Max
  • Monte Carlo Simulation
  • Rack and Stack
  • Hiren's Boot Cd
  • Pc/Laptop Maintenance
  • Adobe Illustrator
  • Ieee 802.11
  • Writing
  • Bloomberg
  • Operational Due Diligence
  • Cisco Meraki Systems Manager
  • Lifesize Video Conferencing
  • Network Printer Troubleshooting
  • Research
  • Fine Art
  • Basic Html
  • Organization
  • Microsoft Office
  • Improvisation
  • Windows
  • Vmware Workstation
  • Bloomberg Terminal
  • Mobile Device Management
  • Subnetting
  • Troubleshooting
  • Valuation
  • Leadership
  • Financial Modeling
  • Disk Management Such as Mirroring and Raid 5
  • Adobe After Effects
  • Data Encryption, Backups, Recovery, Cleanups, and Images
  • Avaya Ip500 Voip Phone System
  • Corporate Finance
  • Adobe Photoshop
  • Group Policy

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