James Backus
- Role
- Director Product Strategy at altafiber
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
Experience
Director Product Strategy
May 2021 — Present
Education
University of Cincinnati
Bachelor's degree, Psychology
1999 — 2003
Skills
- Managed Services
- Project Management
- Product Management
- Pricing Strategy
- Customer Retention
- Management
- Call Centers
- Sales Operations
- Customer Service
- Telecommunications
- Sales
- Contact Centers
- Customer Experience
- Customer Satisfaction
- Vendor Management
- Process Improvement
- Documentation
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