James B.
Direct Repair Manager @National Interstate Insurance Company
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WORK HISTORY
Direct Repair Manager @National Interstate Insurance Company
Greenville, SC, US
EDUCATION
Upper Iowa University
Bachelors , Business Administration and Management, General
ABOUT JAMES B.
Areas of Expertise: Energetic Leader who developed a Commercial Material Damage team from the ground up, constantly producing high level results for insureds. Managing & Investigating Complex Commercial Claims; Trucking and Heavy Equipment (SME), DRP Shop management, Private Passenger Auto, DOT Compliance, Evaluating Facts of Loss; Subject Matter Expert (SME) for other Adjusters; Coordinating & Meeting with Insureds, Claimants, Attorneys, Agents, Shops & Emergency Services for Claims Investigations; Managing Numerous Projects & Agendas; Providing Excellent Customer Service; Risk Management; Ensuring Safety; Reading Blueprints; Budget Development; Performance Evaluations; Supervision; Scheduling Work Assignments; Training Personnel; Six Sigma; Kaizen; Problem Solving; Data Analysis.Strengths: Works well independently or in team environment; critical thinker who works quickly to uncover needs of clients or associates and react to offer solutions; excellent organizational, interpersonal and communication skills; focused; flexible; proven leadership skills; experienced in working efficiently in high-stress/high-visibility environments; self-motivated; skilled at multitasking; detail-oriented; enjoy challenges.Computer skills: Word; Excel; PowerPoint.Multi-State Insurance Adjuster’s Licenses: Texas, New Mexico, Oklahoma, Louisiana, Rhode Island, Wyoming, Alabama, North Carolina; South Carolina.
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