James Anderson

Role
Site Leader- National Contact Center at Wells Fargo
Location
Phoenix, AZ, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About James Anderson

Results driven operations leader with extensive contact center experience managing all levels of multiple programs and projects. Managed clients, vendors, budgets, and overall delivery for customer service, technical support and sales programs. Over 10 years of experience partnering with large global brands to provide oversight for their customer contact strategy utilizing multiple channels.

Experience

  1. Site Leader- National Contact Center

    Wells Fargo

    Jan 2016 — Present · Tempe, AZ, US

    Managing the National Contact Center in Tempe supporting Wells Fargo home mortgage.

Education

  • Arizona State University, W. P. Carey School of Business

    Bachelor's degree

    2003 — 2007

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