James Alston
IT Technical Support at SS&C Technologies
- Role
- IT Technical Support at SS&C Technologies
- Location
- Trenton, NJ, US
- LinkedIn followers
- 500 followers
About James Alston
Experienced Information Technology Technical Support with a demonstrated history of…
Experience
IT Technical Support
Sep 2015 — Present · Skillman, NJ, US
Production support for Client and Technical Services- Support responsibilities include covering SS & C development environments, SS & C hosted production environments, as well as client hosted Production and QA environments- Responsible for managing upgrade rollouts for various web server applications- Assist UNIX administration in the development and maintenance of K-Shell application scripts and tools- Client engagement.
Education
New Jersey City University
Bachelor of Science (BS)
1994 — 1996
Skills
- Project Management
- IT Service Management
- Change Management
- Microsoft Excel
- Itil
- Disaster Recovery
- Business Analysis
- Linux
- Enterprise Architecture
- Sdlc
- IT Management
- Sharepoint
- Data Center
- IT Strategy
- IT Operations
- Solaris
- Vendor Management
- Servers
- Troubleshooting
- Unix
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
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