James Alexander
Systems Administrator @Cintra HR & Payroll Services
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WORK HISTORY
Systems Administrator @Cintra HR & Payroll Services
Newcastle Upon Tyne, GB
Proactively monitor system logs, alerts, and security dashboards to identify and respond to potential cybersecurity threats, ensuring the integrity and resilience of IT infrastructure.• Delivered high-quality technical support across multiple platforms, resolving escalated issues and maintaining service continuity under strict SLAs.• Administer core systems including Microsoft 365, Azure AD, Intune, Exchange, sharepoint & PDQ connect ensuring secure and efficient infrastructure operations.• Delivered high-quality technical support across multiple platforms, resolving escalated issues and maintaining service continuity under strict SLAs.
EDUCATION
Tanfield School - Specialist College Of Science & Engineering
Tanfield School - Specialist College Of Science & Engineering
New College Durham
BTEC Level 3 Extended Diploma For ICT, Information and communication technologies
ABOUT JAMES ALEXANDER
IT Technician with a history of working in the telecommunications industry. Working with Linux and windows based frameworks and command line, IT based education and a current maturing career in the industry and looking to adapt and develop in the ever-growing industry. To take on new challenges and opportunities.
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