James Adeolu Abiola

Senior Voice & Network Engineer @AGF Investments

Toronto, ON, CA

Collaborating with other network engineers to design, implement and support enterprise on-prem and cloud networks• Study, recommend and initiate solutions for expanded capacity, features and capabilities• Monitor, troubleshoot, identify and remedy areas of congestion and/or degraded quality• Monitoring and management of network and voice infrastructure for continuous uptime and SLA maintenance• Technical prime in any incidents affecting Network and Voice operations, accountable for root cause analysis and remediation activities, including working with vendor support to resolution• Working quickly on open tickets assigned to group and participate in impact analysis where application for related ticket issues as well as provide On Call support on a bi-weekly rotation with availability to provide remote and/or on-site assistance during off-work hours/extended hours as required• Secure network systems by establishing and enforcing policies, and defining monitoring access• Report of risks, trends and service gaps to IT leadership• Create and actively maintain network and collaboration technical configuration documents and topology maps

University of Lagos

Master's degree, Electrical, Electronics Engineering

Federal University of Technology Akure

B.Eng, Electrical Electronics Engineering