James A Huss

About James A Huss

I am a collaborative, detail-oriented, results-oriented and responsible IT Manager, with a People, Process and Product mindset. Managed a staff of over 17 IT professionals with a $5.7M people & hardware/software budget. Extensive experience building high performing teams, creating organizational processes and practices and implementing technology solutions. Demonstrated IT experience in leadership, team management, relationship building, 3rd party relationships, IT portfolio management, issue prioritization, planning, capability uplift, and efficiency efforts resulting in over in ongoing annual savings. Process Management/Operations ITIL experiences include knowledge management, release management, problem management, incident management, change management, configuration management, and request management. Areas of expertise include; Team building & development, IT Strategy, influencing, negotiating, business process improvement, SDLC, risk assessment, SOX, training & development, Waterfall/Agile methodologies, budgeting, process & continuous improvement, executive & team communications, working under pressure, conflict resolution, objectives, organization, presentations and time management. Strenghts and competencies include: IT Strategy, ITIL, business process improvement, ServiceNow, SDLC, analysis, training & development, Waterfall/Agile methodologies, vendor management, process improvement, process documentation, IT portfolio management, project management, executive & team communications, stakeholder relations, talent acquisition, time management, working under pressure, productivity, team building, engagement, collaboration, conflict resolution, customer relationship management, and performance reviews

Experience

1. Systems and Integration Manager

   Ohio Bureau Of Workers\' Compensation

   Sep 2022 — Present · Columbus, OH, US

   As the Systems and Integration Manager, I am accountable for; the management of IT server support team members, system policies, long-rage planning initiatives, budget preparation, time tracking and continuous improvement. The Systems and Integration Manager is responsible for directing, planning, and managing all activities for the support of the BWC servers to ensure that goals are accomplished. I work with my technical partners to build long-range plans, ensure priorities are consistently evaluated, and effectively communicate these plans to the organization. I supervise assigned staff by monitoring and reviewing work, time management conduct performance reviews, and arrange training and development opportunities.

Education

• Franklin University

  Bachelor's degree

• Terra Technnical College

  Associate's degree