James A.
IT Strategical Ninja focused on secure LEAN simplified environments
- Role
- Sr Operations Manager Euc Rdr at Tech Mahindra Business Services
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About James A.
Personal passion has propelled me from just working jobs to enjoying a career I…
Experience
Sr Operations Manager Euc Rdr
Tech Mahindra Business Services
Sep 2018 — Present · Atlanta, GA, US
EUC operations manager for Tech Mahindra ICS/CenturyLinkTechnical and Operational delivery of EUC/L2 Operations for Client. Charged with planning and leading services for over clients via 400+ locations globally. Communicating to client via ITSM reporting and Service Now analytics for planning and futures. Daily vendor SME management and interface through focus meeting and project planning.
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