Jamell Turner
Property Claims Adjuster at Farmers Insurance
- Role
- Property Claims Specialist at USAA
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Jamell Turner
Results-driven insurance and operations professional with extensive experience in…
Experience
Property Claims Specialist
Jan 2026 — Present · Dallas, TX, US
Investigate and manage residential property claims involving multiple perils including wind, hail, water, and fire damage. • Conduct detailed property inspections to assess damage, determine coverage, and estimate repair costs in accordance with policy guidelines. • Utilize industry tools and estimating software to develop accurate repair estimates and facilitate timely claim resolution. • Analyze policy language, loss reports, and supporting documentation to determine coverage and liability. • Provide empathetic and professional support to policyholders during stressful loss situations while guiding them through the claims process. • Coordinate with contractors, engineers, and restoration professionals to validate damage scope and ensure accurate claim outcomes. • Maintain thorough documentation of claim activity, inspection findings, and settlement decisions in compliance with regulatory and company standards. • Manage multiple claims simultaneously while maintaining high standards for accuracy, timeliness, and customer satisfaction. • Deliver exceptional service aligned with USAA’s mission of supporting military members and their families.
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