Jamel Ray
Service Desk & Infrastructure Management | MBA | Lean Six Sigma
- Role
- Information Technology Analyst at Barry-Wehmiller
- Location
- Fresno, CA, US
- LinkedIn followers
- 500 followers
About Jamel Ray
IT Operations Leader with 20+ years of experience driving enterprise service delivery, infrastructure optimization, and cross-functional IT initiatives across healthcare, government, and manufacturing sectors. Proven ability to lead high-impact projects exceeding $700K, improve SLA performance, and mentor technical teams. MBA in Technology Management with Lean Six Sigma expertise. Seeking to lead and scale high-performing IT support organizations.
Experience
Information Technology Analyst
Oct 2021 — Present
Education
Institute of Technology
Certificate, Web Design Specialist
2001
University of Phoenix
Masters, MBA - Technology Management
2009 — 2011
University of Phoenix
Bachelors, Information Technology
2003 — 2008
Skills
- Windows 7
- Visio
- Vmware
- Networking
- Technical Recruiting
- Management
- Telecommunications
- Information Technology
- Operating Systems
- Active Directory
- Windows Server
- Hardware
- Help Desk Support
- Printers
- Servers
- Troubleshooting
- Laptops
- Disaster Recovery
- Windows
- Sharepoint
- Html
- Software Installation
- System Administration
- Software Documentation
- Technical Support
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