James McKinnon
Ux Manager Strategy and Excellence @mobile.de
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WORK HISTORY
Ux Manager Strategy and Excellence @mobile.de
Berlin, DE
As UX Manager for Strategy and Excellence at mobile.de, lead strategic initiatives that elevate UX maturity, streamline operations, and increase the impact of research, design, and UX writing across Germany\'s largest vehicle marketplace. My focus is on enabling high-performing teams and embedding user-centered practices into product strategy and execution- Spearhead UX strategy initiatives to drive operational excellence across research, design ops, and content design- Lead and mentor a cross-functional team of senior UX researchers, design operations specialists, and UX writers- Define and scale best practices for research operations, design systems governance, and UX content standards- Partner closely with product and UX leadership to align roadmaps with user insights and business goals- Champion strategic research initiatives and foster stronger collaboration across product, tech, and business teams.
EDUCATION
Rhode Island School of Design
Master of Fine Arts - MFA, MFA / Practice Based Design Research
Brown University
Certificate Program / Exchange with Rhode Island School of Design, Sociology and Anthropology
Minneapolis College of Art and Design
BFA, Graphic Design / Photography
SKILLS
ABOUT JAMES MCKINNON
I’m a strategic design and research leader with 15+ years of experience helping teams solve complex problems through insight, creativity, and systems thinking.My work spans healthcare, digital innovation, and AI — but what truly drives me is helping people and organizations move with clarity. I’ve led cross-functional teams, built scalable research and enablement programs, and supported large-scale transformation efforts across Europe.My sweet spot? Translating complexity into action. Whether it’s designing user-centered strategies, coaching teams through change, or building frameworks that help insight scale, I bring a hands-on, human-centered approach to every challenge. Strengths:Research & facilitation at scaleStrategy, org design & transformationCoaching for design, research & cross-functional teamsScalable systems for insight, quality & enablementCollaboration across product, business, and executive levels Now looking for my next full-time challenge — ideally a role where I can combine strategic thinking, creativity, and people leadership. I’m open to industries, and especially interested in innovation, digital health, and mission-driven environments. Based in Berlin, open to travel within Germany or Europe.Let’s connect.
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