Jamaluddin Sayyed
Ekart || Ex.Fast despatch logistics Pvt.ltd || Ex.Shadowfax technology Pvt.ltd
- Role
- Ekart Logistics India Pvt Ltd Lead Key Account Management at Flipkart
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Jamaluddin Sayyed
A results-driven and highly motivated professional with 10 years of experience in…
Experience
Ekart Logistics India Pvt Ltd Lead Key Account Management
Dec 2022 — Present · Mumbai, IN
Key Expertise: Client Acquisition and Relationship Management Logistics Solutions, Negotiation & Reconciliation Sales Planning & Forecasting Cross-Functional Collaboration Oversaw daily clearance of First Mile, Last Mile, and Reverse Pick operations, ensuring seamless workflows. Conducted daily and weekly performance reviews with stakeholders to address operational gaps and drive efficiency. Reviewed productivity and reconciliation status weekly to monitor progress and resolve discrepancies. Spearheaded client acquisition and identified new franchise opportunities for company growth. Facilitated daily meetings with the operations team to address loopholes and enhance operational processes. Designed and presented PowerPoint reports to clients, outlining key business growth areas and actionable insights. Identified and developed a comprehensive business plan, engaging with key decision-makers and performance indicators. Consistently increased monthly revenue through strategic initiatives and relationship building. Strengthened relationships with key procurement and delivery leads, enhancing client trust and satisfaction. Achieved a 95% increase in revenue through improved customer satisfaction and service delivery. Built and managed a 12-member Customer Relations team, driving exceptional team performance. Boosted spending by 99% from the top 10 key accounts through strict adherence to service quality and operational excellence
Education
Yashwantrao Chavan Maharashtra Open University
Bachelor of Commerce - BCom
2011 — 2018
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