Jamal W
Operations Manager @Compact Security Services
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WORK HISTORY
Operations Manager @Compact Security Services
Manchester, GB
Lead multi-site operational delivery across high volume, high profile environments, overseeing a workforce of 60+ staff and external contractors.Currently responsible for operational risk oversight, incident management, workforce planning, and regulatory compliance ensuring consistent service standards and performance across client locations.Conducting regular risk assessments, identify operational vulnerabilities and implementing structured controls to mitigate exposure and maintain governance standards. Over the years I\'ve built and developed high performing teams through structured goal setting, performance reviews, and ongoing mentoring. Monitoring KPIs monthly, providing targeted feedback to drive accountability and continuous improvement.I\'ve partnered with premium and high visibility clients to deliver reliable operational support within fast paced high footfall settings.
EDUCATION
The University of Bolton
Bsc, Fine Art & History
ABOUT JAMAL W
An operations leader with experience managing complex, high pressure environments and multi site teams within fast paced industries.I specialise in workforce leadership, operational delivery and risk management, ensuring compliance, accountability and service excellence across large teams and high footfall locations.Throughout my career, I’ve led and developed high performing teams, managed real time incidents, implemented structured processes, and consistently delivered against operational and commercial targets. I’m at my strongest in settings where operational structure and leadership consistency directly impacts outcomes.
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