Jamal Boyd
- Role
- Behavioral Health Technician at Grace Land Recovery
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Jamal Boyd
At Amazon Fulfillment Centre, my focus has been on enhancing operational workflows and fostering an environment of continuous improvement. My role as a Learning Trainer has allowed me to leverage my expertise in employee training and process enhancement to elevate our team\'s performance. With a commitment to safety and quality, I\'ve successfully navigated the challenges of managing standard work practices and conducting audits to uphold the highest standards of service and productivity.Training new trainers and contributing to safety and quality education, my approach has always been collaborative, ensuring that knowledge is shared and best practices are implemented. The assimilation team\'s success in launching the Lafayette site is a testament to our collective efforts and strategic training initiatives. My dedication extends beyond the operational realm, with a background in healthcare support, further enriching my ability to mentor and guide associates towards meeting and exceeding customer expectations.
Experience
Behavioral Health Technician
Nov 2024 — Present · US
Education
Florida Career College
Certification
2012 — 2014
Concorde Career College-Memphis
Certification
2004 — 2005
Skills
- Customer Service
- Physiology
- Pharmacology
- Clinical Research
- Pharmacy
- Anticoagulation
- Drug Interactions
- Fda
- Pharmacy Technicians
- Healthcare Management
- Medical Records
- Multifunctional
- Third Party Billing
- Prescription
- Prior Authorization
- Qs1
- Immunization
- Blood Pressure
- Clinical Aide
- Patient Safety
- Quality Patient Care
- Patient Counseling
- Insurance Claims
- Medicare Part D
- Medical Terminology
- Patient Education
- Cpr Certified
- Iv
- Formulary
- Administrative Assistants
- Behavioral Health
- Phlebotomy
- Healthcare
- Hipaa
- Mail Order Pharmacy
- Data Processing
- Patient Advocacy
- Community Pharmacy
- Aseptic Technique
- Pharmacy Benefit Management
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