Jalyn Chapman
🚀Enterprise AI Transformation Consultant | AI + Cloud Solutions | Copilot, Azure & M365 Expert | Prosci® Change Practitioner | Gamer Driving Business Value through Tech
- Role
- Adoption, Change, and Service Management Consultant at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jalyn Chapman
Technical leader with deep AI and Cloud transformation expertise, driving…
Experience
Adoption, Change, and Service Management Consultant
Aug 2022 — Present · Irving, TX, US
Implements technical solutions aligned with customers’ business objectives. Cultivates relationships with customers, partners, and key technical stakeholders to enable high-quality solution delivery. Identifies risks, dependencies, and mitigation strategies to address blockers- Drove a 636% increase in Copilot adoption for a Fortune 500 retail customer, scaling from 57 monthly active users to nearly 4,800 licenses through targeted enablement and digital adoption strategies- Led Copilot deployments across multiple industries, enabling AI-driven productivity at scale through technical demonstrations, solution design, and stakeholder engagement- Delivered $4M in annual operational savings for a major healthcare client through Azure optimization initiatives- Managed Cloud and Microsoft 365 service health for enterprise accounts, proactively identifying risks and resolving blockers to ensure effective service management.
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