Jalon Shoemaker
Customer Success | SaaS | CRM | Wholesale Distribution Growth
- Role
- Customer Success Manager at Webpresented
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jalon Shoemaker
At Affirma, our team\'s approach centers on pinpointing and enhancing areas of business through market-competitive, efficient solutions. Specializing in customer success and business reviews, we\'ve honed our expertise in data analytics, UX/UI, and CRM platforms, contributing to a remarkable 98% customer satisfaction rate. Our mission transcends mere transactions; it\'s about fostering enduring partnerships and delivering measurable improvements.Collaboratively, we\'ve tackled challenges across diverse sectors, leveraging tools like Tableau and Power BI and platforms including SharePoint and Dynamics. The impact resonates beyond project completion—by ensuring that every voice is heard and every concern addressed, we maintain a standard of excellence that affirms our dedication to not just meeting but exceeding customer expectations.
Experience
Customer Success Manager
Aug 2025 — Present · Seattle, WA, US
Education
Washington State University
Bachelor of Science - BS, Biology Allied Health
Charles Francis High School
Diploma, Gen
1998 — 2002
Skills
- Software Documentation
- Interviewing
- Sales Rep Training
- Talent Acquisition
- Business Planning
- Hospitals
- Staffing Services
- Applicant Tracking Systems
- New Business Development
- Nursing
- Customer Service
- Hugs
- Recruiting
- Epic Systems
- Recruitment/Retention
- Account Management
- Temporary Staffing
- Beer
- Healthcare
- Business Development
- Leadership
- Hiring
- Interviews
- Cold Calling
- Development of Employees
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