Jalil Ahmad

About Jalil Ahmad

I’m a program manager with a passion for building scalable, high-impact initiatives that drive workplace equity and operational efficiency. My background in talent acquisition and DEI at both large and mid-size companies have shaped my ability to lead cross-functional programs in both areas. I\'ve successfully optimized hiring processes and developed programs that foster more inclusive & equitable work environments, using a data-driven approach to create lasting impact. I thrive on identifying & tackling complex problems, and turning them into actionable, measurable, and preferably simple, solutions.Outside of work, you can find me gaming, vibing to hip-hop and R&B, or deep in basketball debates (#LakerNation #MambaMentality). Let’s connect!

Experience

1. New Hire Orientation Coordinator

   Waymo

   Mar 2025 — Present · Mountain View, CA, US

   Lead our bi-monthly, 3-day virtual new hire orientation program (400+ employees), consistently maintaining a 98% CSAT (Customer Satisfaction) score through data-driven content iterations and engaging facilitation.• Collaborated cross-functionally with Data Analytics to architect and deploy an AI-powered chatbot using NotebookLM, streamlining the onboarding FAQ process and reducing manual inquiry volume by providing 24/7 instant support.• Function as the primary New Hire Ambassador, managing multi-channel support (ServiceNow, Google Groups) to resolve high-priority concerns and foster a \"Day One\" culture of belonging for all incoming talent.• Orchestrate complex end-to-end operations for high-volume onboarding, managing facilitator schedules and real-time contingency planning to ensure 100% program continuity despite last-minute shifts.• Direct the physical-to-virtual integration of orientation by coordinating logistics for Toland Depot site tours, ensuring seamless transportation and site-access compliance for a premium \"behind-the-scenes\" new hire experience.

Education

• San José State University

  Bachelor of Arts - BA, Psychology (with Business minor), Summa Cum Laude

  2015 — 2017

• De Anza College

  General Education

  2013 — 2015

Skills

• Project Management
• Social Media
• Public Speaking
• Management
• Written Communication
• Social Networking
• Microsoft Powerpoint
• Strategic Planning
• Critical Thinking
• People Skills
• Microsoft Word
• Microsoft Excel
• Powerpoint
• Team Leadership
• Customer Service
• Microsoft Office
• Teamwork
• Organization Skills
• Time Management
• Mediation
• Problem Solving
• Communication
• Leadership
• Oral Communication