Jalen Even

About Jalen Even

I\'m a strategic Product Manager with 8 years of experience in UX Research, specializing in early-stage B2B solutions that incorporate IoT elements. By working closely with designers, I have developed a talent for leveraging the creativity of others to solve problems. I excel at framing user problems and aligning organizational goals to unify teams around a common vision. Committed to user wellbeing and long-term outcomes, I continuously learn to look beyond immediate needs and create sustainable solutions.Product Management Skills | Product Strategy, Product Vision, Discovery, Roadmapping, Competitive analysis, Analytics, Product Requirements, Agile & ScrumTools | DevOps, GitHub, monday.com User ExperienceEvaluative Skills | Usability Testing, Survey, Card Sorting, Heuristic ReviewGenerative Skills | Contextual Inquiry, User Interview, Concept Testing, Diary Study, Workshop FacilitationDesign Skills | User Co-Creation, Wireframing, Service Design, Business DesignTools | Figma, Usertesting, SurveyMonkey, Dscout, Optimal Workshop

Experience

1. Lead Product Researcher

   3M

   Aug 2021 — Present

   Increased usage of 3M RepairStack\'s main feature, which provides direct financial benefits to users, through roadmap alignment across three product managersDeveloped a sales tool that reduced contract signing time and an onboarding solution that halved B2B customer installation timeCreated Product Voice Guidelines, a Glossary, and an Internationalization Guide to align 60+ employees in developing customer-facing softwareDesigned a template for product managers that streamlines feature refinement by clarifying the scope and ensuring a user-centered focus throughout the process

Education

• University of Minnesota

  Bachelor's degree, Psychology, Sociology

• d.MBA

  Certificate

  2020

• Prime Digital Academy

  User Experience Design Certificate

  2017

Skills

• Rapid Prototyping
• Community Outreach
• User Experience
• Content Strategy
• Time Management
• Data Analysis
• Public Speaking
• Data Entry
• Training
• Cognitive Psychology
• Adobe Premiere Pro
• Customer Service
• Powerpoint
• Microsoft Excel
• Axure Rp
• User Experience Design
• Microsoft Word
• Adobe Premiere
• Leadership
• Facebook
• Social Networking
• Social Media Marketing
• Microsoft Office
• Statistics
• User-Centered Design
• Adobe Illustrator
• Heuristic Analysis
• Retail
• Indesign
• Sketch
• Information Architecture
• Nonprofits