Jalen Smith
Global Operations Coordinator | Compliance | Network Marketing
- Role
- Operations Coordinator at BNI Global
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jalen Smith
A detail-oriented professional with experience managing customer communications, ensuring…
Experience
Operations Coordinator
Feb 2025 — Present · Charlotte, NC, US
Conduct research and follow up promptly on communications routed through Zendesk (ticketing system). Manage collections across various payment methods and generate reports as needed. Oversee data and database management to ensure adherence to company compliance standards. Update communication channels with regional engagement information on a regular basis. Maintain and distribute performance data reports as required. Participate in training sessions and webinars offered by BNI Support and GST. Provide consistent, policy-compliant support in alignment with both Global and U.S. Support Teams.
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