Jalen Bergen
Assistant Manager @Tropical Smoothie Cafe
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WORK HISTORY
Assistant Manager @Tropical Smoothie Cafe
Glassboro, NJ, US
3+ years of Management/Scheduling Experience.Assisted Franchisee with Opening a new store.Provided excellent service to 150+ customers daily, maintaining a 97% satisfaction score. Trained 10+ new employees, reducing onboarding time by 25% and improving performance. Assisted with promotions, increasing store traffic by 12% during featured product launches.
EDUCATION
Rowan University
Bachelor of Science - BS, Marketing
ABOUT JALEN BERGEN
Hi, I’m Jalen Bergen — a recent Rowan University graduate with a B.S. in Marketing.Through my academic and professional experiences, I’ve built a strong foundation in marketing, accounting, human resources, customer service, and management. I enjoy exploring how these disciplines connect and contribute to a well-rounded understanding of business.I’m passionate about new experiences, meaningful opportunities, and building strong connections. Whether leading creative projects or collaborating on team initiatives, I bring authenticity, curiosity, and purpose to everything I do.As I take the next step in my career, I’m excited to keep learning, growing, and contributing wherever I can add value. Let’s connect!
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