Alan Osborne
Payroll Manager - ADP | Veteran Advocate | People Leader
- Role
- Payroll Manager at ADP
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
Experience
Payroll Manager
Jan 2022 — Present · Norfolk, VA, US
Lead a team of Payroll Business Partners within ADP TotalSource to ensure client payrolls within their books of business are processed and delivered on time, accurately, and within compliance of federal, state, and local wage & hour laws• Train and mentor associates and identify development needs across the team and region• Track various productivity and performance standards to ensure that established levels are achieved• Analyze processes both internal and external to improve operational efficiency and user experience • Develop employee engagement initiatives to increase associate engagement, retention, and tenure• Focus on our client experience to help drive retention and NPS
Education
Regent University
Certificate of Graduate Studies , Terrorism and Homeland Defense
2013 — 2014
Radford University
Bachelor of Science, History
2009 — 2013
Regent University
Master of Arts, American Government and Politics
2013 — 2014
Skills
- Public Speaking
- Leadership
- Veterans
- Customer Service
- Management
- Team Building
- Analysis
- Government
- Operational Planning
- Maritime Operations
- Military
- Training
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