Neha Jalan
Delivery Excellence & Transformation | IT Operations | Generative AI | Process Improvement | Empowering Teams | L&D
- Role
- Head Delivery Transformation, Apmea Wdc at Wipro
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Neha Jalan
I have over two decades of global experience in service and delivery, I have implemented transformation journeys across people, process and technology to enhance operational efficiency and improve delivery excellence. I have led initiatives across multple domains like financial services, insurance, pharma, and security services. I’m driven to leverage my experience in delivery transformation and operational excellence within capabilty centres or similar global delivery environments to help high-impact initiatives and build strong outcome driven teams.
Experience
Head Delivery Transformation, Apmea Wdc
Apr 2024 — Present · Gurugram, IN
Education
Delhi University
Masters
YMCA
Diploma, In Communication, Marketing, Adverstising & Public Relation
Informatica
Computer Science, E-Commerce
Springdales School
CBSE, Economics and Social Sciences
Skills
- Quality Assurance
- Customer Relationship Management (Crm)
- Planning
- Business Analysis
- Strategy
- E-Commerce
- Project Execution
- Mobile Applications
- Requirements Gathering
- Program Management
- Change Management
- HR Consulting
- Project Delivery
- Agile Project Management
- Product Management
- Team Management
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Magento
- Budgeting
- Testing
- Retail Banking
- Resource Management
- Digital Marketing
- Project Management Office (Pmo)
- Vendor Management
- Web Analytics
- Budgets
- Agile Methodologies
- Management
- Software Project Management
- Analytics
- Crm
- Business Strategy
- Sdlc
- Project Management
- Prince2
- Pmo
- Pmp
- Leadership
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