Jakob Cellupica
Sales & Service Development Associate @Toronto Blue Jays
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WORK HISTORY
Sales & Service Development Associate @Toronto Blue Jays
Toronto, ON, CA
Drive new membership, groups, and premium space revenue through proactive inbound and outbound sales efforts, delivering personalized ticketing solutions and strengthening long-term relationships with recurring fans, referrals, and corporate accounts.• Build and manage a high-performing sales pipeline using Salesforce and Archtics, while generating qualified leads through cold calling, targeted digital outreach, and in-person activations at the ballpark.• Deliver exceptional fan experiences by collaborating cross-functionally with Marketing, Ticket Operations, and Client Experience teams to ensure seamless service, strong retention, and enhanced value throughout the customer journey.
EDUCATION
University of Toronto - Rotman School of Management
Bachelor of Commerce - BCom
Bill Crothers S.S
High School Diploma
ABOUT JAKOB CELLUPICA
My name is Jakob Cellupica! I have a strong passion for leveraging data-driven insights to fuel strategic decision-making in marketing, data science, and finance. I graduated in June 2025 with a Bachelor of Commerce (Management Specialist, Marketing, Finance & Data Science) from the University of Toronto’s Rotman Commerce program. I thrive in fast-paced environments where innovation and collaboration are key.Summary:Currently, I am a Sales & Service Development Associate with the Toronto Blue Jays, where I focus on driving ticketing initiatives, developing group sales strategies, and enhancing fan experiences at Rogers Centre. This role allows me to merge my analytical skills with relationship-building, ensuring that fans and partners receive exceptional service and memorable experiences.With a strong foundation in financial management and customer service through roles at Tribunals Ontario, the Toronto Blue Jays, and Prep Baseball Ontario, I bring a unique blend of analytical expertise to every project. As a leader and captain, I’ve steered the University of Toronto Varsity Baseball team while spearheading initiatives to enhance student-athlete engagement and academic achievement.Previously, I served as Vice-President of the Blues In Commerce Student Community, where I facilitated networking opportunities and supported fellow Rotman Commerce student-athletes, reflecting my dedication to leadership, mentorship, and holistic growth.Beyond work, I am fluent in English, proficient in French, and actively learning Spanish. An enthusiastic supporter of the Toronto Blue Jays and a fitness enthusiast, I also enjoy expressing my creativity through graphic design projects and friendly sports matches.Equipped with strong time management, problem-solving, and data analysis skills, coupled with proficiency in tools like Microsoft Office, R, and graphic design software, I am primed to make a significant impact wherever my journey takes me. Let’s connect and explore potential collaborations!j•••••••@gmail.com | j••••••••@bluejays.com
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