Jakob Unhoch
Membership Concierge @Life Time Inc.
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WORK HISTORY
Membership Concierge @Life Time Inc.
Johns Creek, GA, US
Drove member engagement and retention by delivering personalized, consultative interactions at the point of entry- Supported membership growth by educating prospects and members on offerings, programs, and value propositions- Identified upsell and referral opportunities through relationship building and needs based conversations- Maintained accurate account management and transaction processing to support revenue integrity- Collaborated with sales and operations teams to support lead flow, promotions, and in club initiatives- Thrived in a fast paced, performance driven environment while balancing service quality and business objectives
EDUCATION
University of Georgia - Terry College of Business
Bachelor of Business Administration, Marketing
ABOUT JAKOB UNHOCH
University of Georgia graduate in Spring 2024 with a Bachelor of Business Administration in Marketing, where I developed a strong foundation in brand strategy, consumer behavior, and business development. Following graduation, I began my professional career as a Field Sales and Marketing Representative with TTI as part of their Leadership Development Program. In this role, I gained experience in relationship building, consultative selling, territory management, and representing nationally recognized brands in a competitive, performance driven environment.Currently, I am seeking an opportunity to begin the next phase of my career in the sports industry, pursuing entry level or internship roles with a focus on sales, marketing, corporate partnerships, or fan engagement. I am particularly drawn to organizations where I can contribute immediately, continue learning, and grow internally over time.I am also open to sales and marketing roles within the Atlanta Metro Area that offer clear development pathways, mentorship, and long term growth opportunities. I bring a strong work ethic, a people first mindset, and a passion for connecting brands with their audiences.
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