Jakir Hussain
Delivery Manager @Fipsar Inc
Signup · Get unlimited contacts
WORK HISTORY
Delivery Manager @Fipsar Inc
US
EDUCATION
Bharathidasan University (BDU), Tiruchirappalli
Master of Computer Applications - MCA, Computer Software Engineering
University of Madras
Bachelor of Science - BS, Computer Science
SKILLS
ABOUT JAKIR HUSSAIN
With deep expertise in SaaS-based CRM (Customer Relationship Management) and Data Management (including MDM and Sample Management systems), I focus on delivering innovative IT solutions for the Life Sciences and Pharmaceutical domain. My work drives efficiency, compliance, and business growth for global organizations.A key achievement includes successfully transitioning projects from on-shore to off-shore delivery centers across diverse geographies. I’ve established efficient processes, ensured seamless escalation management, and optimized operations for off-shore centers. As a hands-on leader, I’ve managed end-to-end SaaS CRM and Data Management product implementation and support from off-shore locations, overseeing operations across US, EMEA, and Asia-Pacific regions.I’ve led cross-functional teams and spearheaded implementation projects for prominent Global Life Sciences companies, leveraging my expertise in SaaS CRM and Data Management systems to drive innovation and operational excellence. My ability to collaborate with stakeholders at all levels—combined with a focus on customer service excellence and root-cause analysis—has consistently set high standards for project delivery and client satisfaction.Beyond technical expertise, I bring strong leadership, collaboration, and interpersonal communication skills, fostering cohesive and high-performing teams. My agility in mastering emerging technologies and processes keeps me at the forefront of the industry.Key Strengths:SaaS CRM & Data ManagementLife Sciences & Pharmaceutical Domain KnowledgeGlobal Delivery & Transition StrategyProcess Optimization & Escalation ManagementEnd-to-End Project Implementation & SupportI\'m passionate about leveraging my experience to drive innovation in IT solutions, contribute to the growth of the Life Sciences sector, and lead teams in delivering transformative results. Let’s connect and explore how we can collaborate to shape the future of IT in Life Sciences and Pharma.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.