Jake Smallwood

Experience

1. Sales Engineer

   S-Net Communications, Inc

   Sep 2025 — Present · Las Vegas, NV, US

   As a sales engineer, I help drive business growth by understanding customer needs, providing technical solution designs, and effectively articulating the value of our products and services. My goal is to provide technical expertise to our customers while assisting the sales team to develop relationships and build trust.Key Objectives:+ Understand customer needs and align product offerings with requested requirements.+ Provide technical expertise and guidance to customers throughout the sales process.+ Conduct product demonstrations and deliver compelling presentations to showcase solution value.+ Collaborate with the sales team to identify and qualify sales opportunities.+ Develop and maintain strong customer relationships to increase customer satisfaction and loyalty.+ Contribute to sales strategies and contract negotiations based on technical considerations.+ Develop technical documentation, including user manuals and product training sessions.+ Collaborate with internal teams to ensure successful implementation of solutions.

Education

• University of Phoenix

  Bachelor's Degree, Computer and Information Systems Security/Information Assurance

  2010 — 2013