Jake Gardner

Senior Customer Success Account Manager @Microsoft

Banbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Senior Customer Success Account Manager @Microsoft

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Customer Success Leader in the account team - acting as the Microsoft COO for my Aviation customers in regards to their investment in Microsoft technologies. Industry Expertise - Managing key stakeholder relationships with key enterprise clients in the Automotive & Transportation sector. Breadth Technology Focus - Developing a fundamental knowledge of all the Microsoft solution areas to ensure I can effectively engage with all business and technology decision makers in my client base. Consumption & Delivery execution - Enabling customers to achieve their key business outcomes and priorities through programmatic delivery and co-ordination of a virtual team. Ensuring operational health of critical business solutions to mitigate risk and business impact. Orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs.

EDUCATION

2014 — 2018

University of Chester

Business Studies, Business, Management, Marketing, and Related Support Services

SKILLS

Time ManagementHospitality IndustryBusiness ManagementHospitality ManagementSalesPublic SpeakingMicrosoft OfficeHospitalityCrmCateringFood & BeverageMenu DevelopmentTeamworkRestaurantsFoodCustomer ServiceMicrosoft Word

ABOUT JAKE GARDNER

I work at Microsoft as an Account Technology Strategist for iGaming and Entertainment…

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Jake Gardner — Senior Customer Success Account Manager at Microsoft in Banbury, GB | Unifers