Jake Lecuyer

About Jake Lecuyer

Jake graduated Michigan State with a B.A. in Economics, and has a background in statistics and data modeling.He has spent a majority of his career commercializing and operationalizing emerging products and organizations. This ranges from developing operations for mid sized conferences to building the financial institution growth & customer success function at Autobooks.Autobooks uses a leveraged sales model where partner institutions bring the product to market using Autobooks go to market capabilities in conjunction with the bank\'s sales staff. Autobooks financial institution growth team works with partner institutions to prepare and empower their sales teams to bring the product to market and achieve the partner\'s goal for their Autobooks install and drive revenue growth for Autobooks through product usage.Specialties: Customer growth, customer success, partnership development, product commercialization, leveraged sales

Experience

1. Director of Channel Sales and Financial Institution Growth

   Autobooks

   Jul 2020 — Present · Detroit, MI, US

   The Financial Institution Growth team at Autobooks is responsible for nurturing the growth of partner financial institution\'s Autobooks portfolios. The team operates as a hybrid of enterprise customer success, product, and marketing function.The Director of Financial Institution Growth Performs the following-Lead Autobooks through the transition from a 1:1 growth model, where a set number of Account Managers drove the growth of a set number of Financial Institution Partners, to a 1:Many model where a team of Financial Institution Growth Mangers guide large cohorts of institutions through their growth using scaled tools and methods-Design, maintain, and iterate upon Autobooks\' financial institution growth flywheel - Autobooks\' process to guide partner financial institutions through growing their Autobooks portfolios-Identify outlier partner financial institutions through quantitative analysis, and perform qualitative interviews to produce improvements to our growth flywheel-Lead a team through the design, creation, and deployment of a series of digital courses to teach our financial institution partners how to grow their Autobooks portfolios-Collect customer feedback and insight and shape into enhancement requests for our core application and financial institution facing products-Collaborate with Product function to shape, deliver, and iterate upon customer feedback driven enhancements-Collaborate with Support function to train support representatives while creating and improving upon trouble shooting guides and reference materials-Act as the internal \"voice of customer\" for our financial institution partners at leadership and executive levels to ensure their needs are taken into account in large decisions.

Education

• Michigan State University

  Bachelor of Arts (B.A.), Economics

  2007 — 2011

Skills

• Marketing Strategy
• Social Media
• Online Advertising
• Financial Analysis
• Marketing
• SEO
• Start-Ups
• Social Media Marketing
• Management
• Stock Market
• Business Development
• Blogging
• Customer Service
• Facebook
• Analysis
• Venture Capital
• Leadership
• Strategy
• E-Commerce
• Strategic Planning
• Data Analysis
• Equity Research
• Project Management
• Trading
• Market Research
• Analytics
• Salesforce.com
• Web Design
• Time Management
• Entrepreneurship