Jake Kleiner
Account Manager @MyVenue
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WORK HISTORY
Account Manager @MyVenue
Denver, CO, US
Strengthen long-term client partnerships with enterprise venues by aligning business goals with MyVenue’s SaaS and POS solutions.•Drive account growth by uncovering upsell opportunities and increasing adoption through tailored strategies.•Collaborate with Product and Development to deliver client-driven enhancements that improve usability and reduce support needs.•Serve as the primary point of contact for accounts after deployment, ensuring client satisfaction and seamless operational support.•Drive client success and platform adoption by proactively addressing needs and maintaining high satisfaction standards.
EDUCATION
Penn State University
Bachelor of Science (B.S.), Accounting and Business/Management
ABOUT JAKE KLEINER
I help businesses get the most out of their SaaS and POS platforms by leading smooth implementations, accelerating onboarding, and building lasting customer relationships. My experience spans sports, entertainment, and hospitality, where I’ve partnered with venues and food service operators to simplify complex rollouts and drive adoption.I thrive at the intersection of technology and customer success — translating client needs into scalable solutions, streamlining processes, and ensuring every deployment delivers impact. Known for being detail-oriented, collaborative, and customer-focused, I’m passionate about helping clients achieve results that last.
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