Jake Davis

Patient & Customer Advocate | Global MedTech Professional | Strategy & Planning | Candidate Connector

Role
Global Customer Experience Manager (Strategy & Planning) at Cook Medical
Location
Carmel, IN, US
LinkedIn followers
500 followers

About Jake Davis

INTERESTS: Agriculture, Artificial Intelligence, Biotechnology, Capital Equipment, Data & Analytics, Health Technology, Healthcare & Life Sciences, Medical Devices, Medical Technology, Pharmaceuticals, Population Health, Software as a Service (SaaS), Wellness & ExerciseGALLUP STRENTGTHS: FUTURISTIC | COMPETITION | STRATEGIC | ACHIEVER | MAXIMIZERABOUT ME: Dynamic, results-oriented professional with over a decade of experience in strategy development, business growth, account management, and customer relationship management, complemented by a strong foundation in healthcare and business operations. Certified in Lean Six Sigma, armed with an MBA and Corporate Strategy, Program Management, and Business Growth Strategy certificates, I bring a unique blend of analytical expertise and customer-focused leadership. Passionate about leveraging my skills to build strong relationships with healthcare professionals, drive sales performance, and deliver innovative solutions that enhance patient outcomes.SKILLS: Sales Strategy and Execution, Account Management, Healthcare Relationship Building, Business Development, Market Analysis and Research, Contract Negotiation, Customer-Centric Selling, Commercial Enablement and Productivity, Value-Based Selling, Continuous Improvement Methodologies, Territory Management, CRM Systems (Salesforce.com), Data-Driven Decision Making, Strategic Planning, Product Positioning, Training and Education for Healthcare Professionals

Experience

  1. Global Customer Experience Manager (Strategy & Planning)

    Cook Medical

    May 2022 — Present · Carmel, IN, US

    Cook Medical was founded on inventing products that give healthcare professionals the tools they need to get their patients back to living. As healthcare has changed drastically over the years, the needs for innovative products and approaches to doing business in healthcare have only grown. We’re now in an exciting new phase at Cook, focusing and growing our unique portfolio of products while working to improve the way our customers experience doing business with us.We invent, manufacture, and deliver a unique portfolio of medical devices to the healthcare systems of the world. Serving patients is a privilege, and we demand the highest standards of quality, ethics, and service in all that we do.

Education

  • University of Virginia Darden School of Business

    Certificate, Business Growth Strategy

    2025 — 2025

  • University of Maryland

    Certificate, Program Management

    2025 — 2025

  • University of London

    Certificate, Corporate Strategy

    2024 — 2024

  • Ball State University

    Bachelor of Science - BS, Sport and Fitness Administration/Management & Business Management

    2011 — 2015

  • Western Governors University

    Master of Business Administration - MBA, Business Administration, Management and Operations

    2019 — 2020

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