Jake Young

About Jake Young

With over 10 years of experience in communication, marketing, and human resources, I am…

Experience

1. Communications Director

   Brave Trails

   Sep 2019 — Present

   Actively recruits, interviews, and hires 100+ diverse summer camp staff keeping in mind the needs of the LGBTQ+ youth we serve • Prioritizes staff culture by coordinating appreciation events, gifts, and special recognition initiatives which keeps our annual camp staff retention rate at 70% • Supervises seasonal staff using a relational leadership style to promote open and honest communication • Conducts reviews for seasonal staff ensuring we recognize and develop our Unicorn Crew by providing them their successes and growing edges • Collaborates with peers to create our employee handbook, training website, and manuals to ensure our seasonal staff have a strong understanding of the commitment and values of our organization • Partners with the senior leadership team to create a brand and voice for our non-profit ensuring that our website, newsletter, and social media accounts promote our mission and values • Develops fundraising initiatives with the Executive Director that have led to multi-year retention of corporate sponsorships like The North Face, Toms, Brooks, and Tazo • Drafts engaging monthly newsletters that update our community on all things Brave Trails • Creates enriching graphics, marketing campaigns, and posts used on the Brave Trails social media accounts to engage with our multi-audience of donors, campers, staff, and community supporters • Grew Brave Trails social media following on Instagram and TikTok by 400% in 1 year - 13K to 65K • Takes ownership of companies image to outside organizations; recognized in 2019 by Outside Magazine as Top Summer Camps in the US and 2022 Tegan and Sara Grantee • Expert-level experience with Microsoft Suite, Google Platforms, Canva, Hootsuite, Mailchimp, Social Media Analytics, and SquareSpace

Skills

• Store Management
• Fundraising
• Hiring
• Powerpoint
• Performance Management
• Time Management
• Talent Management
• Internet Recruiting
• Applicant Tracking Systems
• Onboarding
• Management
• Project Implementation
• Microsoft Excel
• Interviews
• Team-Oriented
• Social Networking
• New Hire Orientations
• Retail
• Leadership
• Microsoft Office
• Leadership Development
• Team Leadership
• Employee Engagement
• Customer Satisfaction
• Teamwork
• Recruiting
• Employee Training
• Human Resources
• Staff Development
• Telephone Skills
• Resume Writing
• Talent Acquisition
• Outlook
• Training
• Team Building
• Building Relationships
• Cold Calling
• Public Speaking
• Customer Service
• Employee Benefits