Jake Ritz
Director, Sales Practice and Fraud Investigations at Santander US
- Role
- Director, Exam Security and Incident Investigation at Ascend Learning
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Jake Ritz
A proven leader with over twenty years of experience in high pressure situations delivering superior results by developing strong relationships, building highly effective teams, solving problems, managing risks, and employing lean tools to optimize processes.
Experience
Director, Exam Security and Incident Investigation
Feb 2023 — Present
Responsible for driving the strategic direction for exam security and advising on the design of technology-driven assessments with leaders in R&D, T&O and Legal. Leading a team of investigators to respond to security incidents and resolve customer concerns promptly.
Education
Institute for Lean Systems
Operational Excellence Certification
United States Naval Academy
BS, Control Systems Engineering
1991 — 1995
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