Jake Olson

About Jake Olson

Results-driven Sales and Customer Success leader with 15+ years of experience driving revenue growth, developing high-performing teams, and delivering exceptional client outcomes across financial services and telecommunications industries.I specialize in leading distributed teams, improving customer retention, and scaling business development efforts through strategic coaching, data-driven decision-making, and strong relationship management. My background includes managing statewide sales operations, building training systems, and consistently exceeding performance targets.Known for my ability to simplify complex challenges, mentor talent, and create customer-first solutions that drive long-term growth.Core strengths:• Remote Team Leadership & Coaching• Customer Success & Retention Strategy• Business Development & Sales Growth• CRM & Pipeline Management (Salesforce)• Training, Onboarding & Performance OptimizationI’m currently seeking remote opportunities where I can contribute to growth-focused organizations and continue building high-performing teams.

Experience

1. Business Account Manager

   Cellular Sales

   Aug 2019 — Present · WI, US

   Deliver outstanding and innovative business solutions that support technology evolution and change the way businesses connect. Continuously hunting and prospecting for new business or growing existing accounts. Consult with customers to identify their business challenges and recommend tailored solutions to solve them—and ultimately deliver a powerful return for customers while improving their business and growing revenue stream.* Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling, partner-selling, lead-generation campaigns and modern social selling techniques.* Gaining new business and incremental revenue to meet sales targets.* Retaining, managing and growing the existing customer base.* Educating and exciting customers while leveraging innovative business solutions.* Building relationships with key decision makers.* Presenting and creating multi product solution opportunities.* Understanding and selling groundbreaking integrated software solutions including; Cloud, Security, ISP, VoIP and Google platforms.* Tracking and reporting progress through sales force automation tools.

Education

• Southeastern Community College - NC

  Associate's Degree, Business/Commerce, General

• University of Iowa

  Bachelor's Degree, Environmental Science

  2012

• Southeastern Community College

  Associate of Arts and Sciences (AAS), Agricultural Business and Management

  2006 — 2010