Jake MacKey

Experience

1. Aftermarket Sales Technician

   Ariel Corporation

   Nov 2011 — Present

   Train customers on web-based interface Served as the team representative for intercompany training for new hires Work with customers on maintenance schedules to assure parts are available and ship on time Educate and sell the value of preventative maintenance agreements according to the requirements and needs of the customer. Keeps up with inventory and notifies manager of out-of-stocks Provide Aftermarket product sales and service support, as well as general training to distributors and customers to meet aftermarket growth objectives as defined by the annual profit and strategic plans Lead relationship and strategy with channel partners and key strategic partners in the market to expand the market footprint and ensure business wins and market growth Provide commercial support for all sales activities including needs analysis, data review, product demonstrations, and other general sales support. Develop and recommend pricing, quotations, and proposals reflecting analysis of all cost and operational factors versus customer expectations, following the appropriate process and approvals. Maintain a working knowledge of the pipeline and forecast for custom product sales within the territory, on both an account-by-account and product-by-product basis. Work with shipping companies on freight schedules Identify solutions for customer maintenance -created monthly meeting agenda for select customers to work with inventory/ ordering progress

Education

• Wilmington College Ohio

  BA

  2005 — 2009

Skills

• Account Management
• Microsoft Office
• Sales
• Team Building
• Team Leadership
• Marketing
• Manufacturing
• New Business Development
• Leadership
• Customer Service
• Sales Management
• Product Development
• Negotiation
• Business Development
• Process Improvement