Jake Lacanfora
Assistant Service Manager @Sewell Automotive Companies
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WORK HISTORY
Assistant Service Manager @Sewell Automotive Companies
Dallas, TX, US
Delivered exceptional customer service in a fast-paced environment, prioritizing tasks to meet tight deadlines.• Efficiently managed and tracked customer concerns, ensuring timely resolution and high satisfaction.• Communicated technician diagnoses clearly and professionally, balancing multiple customer needs simultaneously.• Consistently exceeded satisfaction goals by providing personalized experiences while managing time effectively.
EDUCATION
Baylor University
Bachelor of Business Administration - BBA
ABOUT JAKE LACANFORA
Dynamic professional with experience in service management, financial operations, and customer relations. Skilled in delivering exceptional service in fast-paced environments, managing complex projects, and driving process improvements. Demonstrates strong communication, organizational, and time-management skills with a proven ability to meet deadlines and exceed satisfaction goals. Adaptable team player with experience in automotive, financial, and service industries, bringing a well-rounded perspective to problem-solving.
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