Jake Hunsaker

About Jake Hunsaker

I drive business success bya) utilizing data to identify problems, implement strategic solutions, and measure results;b) administering and improving efficient, metrics-driven talent processes;c) fostering strong stakeholder relationships and leading my teams to success.I\'m a seasoned and passionate HR leader with over 10 years of well-rounded experience leading talent initiatives and operationalizing a magical employee experience at a global scale. I\'m a relentless advocate for using data analytics to measure the impact of HR programs on business outcomes. I have a proven ability to design and implement talent management strategies, streamline HR processes, scale HR programs for global impact, manage cross-functional relationships, and inspire my teams to deliver exceptional results.

Experience

1. Global HR Ops

   Qualtrics

   Feb 2024 — Present · Provo, UT, US

   Leading Qualtrics’ global team of HR Ops superstars. Building and scaling a world class employee experience for every Qualtrician- Strategize: Implement HR Ops strategic roadmap in line with the broader People Team\'s objectives, bridging the gap between strategy and critical execution to automate and streamline processes, create policy, and optimize tech stack, ensuring consistency, accuracy, speed, and scale of the Qualtrics employee experience- Create: Spearhead the creation of Qualtrics\' first centralized, global HR Ops function, establishing regional footprints in EMEA and APAC. Define org scope, align structure and objectives with critical employee lifecycle moments, and build active cross-functional and PLT partnerships to drive change- Lead: Manage all aspects of the HR Ops org, including workforce planning, people development, budgeting, performance mgmt, and career progression- Scale: Pioneer the development of a new HR Shared Service Center. Lead strategy across cost, location, talent, workstreams, org structure, and tech stack. Implement ServiceNow case management. Ensure successful launch of global Tier 1-2 employee support.

Education

• Marriott School of Management, Brigham Young University

  Bachelor of Science (BS), Business Management

Skills

• Customer Service
• Training
• Market Research
• Team Management
• Powerpoint
• Microsoft Excel
• Creative Solutions
• Research
• Interviews
• Leadership Development
• Human Resources
• Microsoft Office
• Organizational Development
• Microsoft Word
• Fluent German
• Leadership
• German
• Matlab
• Analysis
• Public Speaking
• Interviewing
• Social Media
• Process Improvement
• Non-Profits
• Management
• Data Analysis
• Singing
• Public Relations
• Strategy
• Teaching