Jake Hollcroft

About Jake Hollcroft

Welcome to my LinkedIn profile! I am a highly motivated data engineer with a strong passion for developing innovative solutions. With several years of experience in software development and a Bachelor of Science in Software Engineering degree, I am equipped with the skills and knowledge to excel in the ever-evolving tech industry. In addition to my academic background, I have taken the initiative to enhance my skills through industry certifications. I am an AWS Cloud Practitioner, demonstrating my understanding of cloud concepts and the ability to leverage AWS services effectively. I have also acquired the Google IT certification, showcasing my competence in IT support and troubleshooting. Furthermore, I have obtained the Alteryx Designer Core certification, enabling me to leverage the power of Alteryx for data blending, preparation, and analytics. With the ITIL-4 certification, I have gained a comprehensive understanding of IT service management best practices, ensuring efficient and effective delivery of IT services. To round off my skill set, I hold the CompTIA Project+ certification, validating my expertise in project management methodologies and techniques. This certification has equipped me with the ability to lead and contribute to successful software development projects from inception to completion. As a lifelong learner, I remain committed to staying abreast of emerging technologies and industry trends. I thrive in collaborative environments, working closely with cross-functional teams to deliver exceptional results. I am passionate about solving complex problems and continuously improving processes to drive innovation and exceed customer expectations.

Experience

1. IT Analyst i

   Williams

   Nov 2023 — Present · Tulsa, OK, US

   Statistical Modeling: I am proficient in working with extensive datasets within a hybrid cloud environment to craft descriptive statistical models that effectively address intricate business challenges.Lifecycle Management: I am committed to supporting the entire life cycle of developed solutions and data warehouses, encompassing change management, production support, server/cloud optimization, and a relentless pursuit of continuous solution enhancement.Collaborative Problem Solving: I engage with stakeholders across all organizational levels, comprehensively understanding business needs, and adeptly resolving incidents with existing solutions through a collaborative problem-solving approach.BI Infrastructure Development: I am instrumental in the development and maintenance of the company\'s Business Intelligence infrastructure and data warehouse, contributing to a robust foundation for data-driven decision-making.Tech Mastery: I proficiently resolve issues within SSIS, Azure Data Factory, and SSRS to ensure the seamless operation of critical systems, showcasing a mastery of technical skills for efficient problem resolution.Additional Responsibilities:I collaborate across the enterprise to comprehend business needs and the skill sets of citizen developers, actively contributing to the ongoing improvement of business practices, architecture, data availability, and application support.I develop and deliver training, while actively contributing to the formulation of policies and procedures to support citizen development efforts.I work closely with business partners and end-users to collaborate on new requests, gather requirements, and troubleshoot issues.I Utilize Python and sophisticated SQL for end-to-end data processing, including ETL.

Education

• Western Governors University

  Bachelor of Science - BS, Computer Software Engineering

  2023 — 2023

• Tulsa Community College

  Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.89

  2021 — 2023

• Western Governors University

  Master of Business Administration - MBA, IT Management

  2024 — 2024