Jake Hagedus
IT Operations
- Role
- IT Helpdesk Associate Ii at Veho
- Location
- Bridgeport, CT, US
- LinkedIn followers
- 500 followers
About Jake Hagedus
There’s the normal path into IT, and then there’s the scenic route. Jake graduated…
Experience
IT Helpdesk Associate Ii
Aug 2023 — Present · US
Provide comprehensive remote desktop and network support, ensuring reliable IT operations and swift resolution of issues.Manage the onboarding and offboarding process, facilitating smooth transitions for employees with regard to IT needs.Oversee asset management, maintaining accurate inventory and efficient allocation of IT resources.Efficiently triage IT tickets, prioritizing and addressing technical concerns to minimize downtime.Collaborate with various departments to optimize their use of SaaS tools, enhancing productivity and simplifying workflows.
Education
Southern Connecticut State University
Bachelor’s Degree, Sculpture
2012 — 2014
Housatonic Community College
Associate’s Degree, Fine/Studio Arts, General
2010 — 2012
Skills
- Drawing
- Barista
- Customer Service
- Artistic Abilities
- Metalworking
- Cooking
- Coffee
- Woodworking
- Sculpture
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