Jake Gaines

Senior Project Manager @Infosys

Trowbridge, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2026 — Present

Senior Project Manager @Infosys

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SKILLS

Process ImprovementManagementBusiness Process ImprovementCall CentersTeam ManagementProject DeliveryProject PlanningContact CentersProduct MarketingMarketing CommunicationsCustomer ExperiencePrince2Problem ManagementService DeliveryMs ProjectProduct ManagementTelecommunicationsCustomer SatisfactionStakeholder ManagementTeam LeadershipProject ManagementItilVisio

ABOUT JAKE GAINES

A successful project requires all factors to be continuously striving at the same time, and with my progressive career forged at Virgin Media and Liberty Global over the last 20+ years, I have successfully managed leadership roles in overseeing the multi-faceted project and program lifecycle with positive results. Through expertise across business communications, supplier relations and forecasting skills, I have developed unique insight and oversight that have contributed significantly in the major projects and change initiatives I have led throughout my career. I have worked with stakeholders and delivered in both Europe and the US.I hold skills that have been naturally progressive for me, such as my ability to communicate and convey messages effectively, my attention to detail and relationship management skills. To connect with me and discuss further, I can be contacted at j••••••@hotmail.co.uk.

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Jake Gaines — Senior Project Manager at Infosys in Trowbridge, GB | Unifers