Jake Digman

Operations Manager @World Market

Akron, OH, US

In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors.Assess and analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.Consistently exemplify, maintain, and foster the culture and values of World Market.Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.Additional duties and responsibilities as assigned by and in the absence of the Store Manager.Assist the Store Manager with all timekeeping responsibilities, including effective scheduling, timekeeping functions, and attendance management.Assist Store Manager with recruiting and hiring responsibilities; prioritize timely scheduling of interviews, onboarding/orientation, and training.Support and maintain Loss Prevention routines to support profitability initiatives.Complete Direct Store Orders and validate proper receiving.Manage all supply/fixture ordering and any facilities and maintenance issues.Responsible for validating, reconciling, and filing all monthly paperwork.

Ohio Center for Broadcasting-Valley View

Broadcast Communcations

The University of Akron

Broadcast Journalism