Jake Bruley
Commercial Operations Manager @Global Payments Inc.
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WORK HISTORY
Commercial Operations Manager @Global Payments Inc.
Oklahoma City, OK, US
Driving a global go-to-market strategy to consolidate 43 boarding systems across the US, UK & I, APAC, and Oceania, streamlining customer and partner boarding experiences, and enhancing operational efficiency, scalability, and overall customer success- Partner with executive leaders, internal teams, and major third-party providers to evaluate, design, and optimize high-priority initiatives spanning core payments and value-added services, enabling consistent, compliant, and scalable global delivery- Lead the development and execution of global product and technology strategies across the Core Payments, Embedded, and Integrated pillars, ensuring strong alignment with enterprise priorities to accelerate organizational success, operational excellence, and revenue growth- Identify and assess emerging market opportunities across regions through detailed feasibility evaluations, shaping scalable delivery plans, and building data-driven business cases supported by clear commercial, operational, and performance metrics- Oversee end-to-end commercialization strategies, from ideation to implementation, orchestrating cross-functional alignment and managing product launches that drive long-term market adoption, sustainable revenue growth, and measurable post-delivery success metrics- Serve as a shared service ambassador to support and influence our Product and Technology Operating Model
EDUCATION
University of Central Oklahoma - College of Business Administration
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
SKILLS
ABOUT JAKE BRULEY
Strategic problem-solver focused on developing customer-centric, product-led solutions that drive meaningful business impact. I lead with relationships, partnering with senior leadership to align priorities, simplify complexity, and deliver measurable results- Translate complex problems into clear strategies and actionable roadmaps by utlizing Commerical and Program management methodologies- Openly collaborate with executive and senior leaders to drive alignment and decision-making- Build customer-first product strategies that enhance efficiency, scalability, and revenue growth- Indirectly lead cross-functional teams with trust, clarity, speed, and collaboration- Bring a continuous-learning mindset and results-driven approach to every challenge.
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